COVID-19, our PCN team, and member physicians

COVID-19, our PCN team, and member physicians

Protecting the health, safety and wellness of patients, physicians and staff has always been and continues to be our top priority. We have maintained access to primary care services during the COVID-19 pandemic with our providers through in-person, telephone and video appointments (virtual appointments) for patients. We appreciate your patience and understanding as we have faced this pandemic together.

Our PCN has created a COVID-19 relaunch plan with the goal of slowly and safely bringing services back to the central office. The resumption of PCN programs and services began in late April with our Leduc Eldercare Consultation team offering in-person appointments at the PCN office. Our Team-Based Care providers and staff began a rotation back to the office on June 22 and our visiting psychiatrist began seeing patients in-person again on June 24.

We have strategically staged the central office relaunch behind the province’s relaunch to be able to respond based on the results of the province’s relaunch strategy.

Our providers are happy to provide a combination of in-person and virtual appointments based on your needs and wants.

Office safety measures

• Patients will continue to be screened for influenza-like illness (ILI) symptoms; if you are not feeling well, your appointment will be rebooked
• High-touch surfaces and clinical areas will be cleaned according to Alberta Health Services and PCN protocols
• Masking for clinicians, patients and staff
• Mandatory daily Fit For Work screening for staff as well as daily sign in/out sheets to be used for contact tracing (if necessary)

Protocols related to personal protective equipment (PPE), physical distancing and cleaning and disinfection have been implemented. As more staff and patients return to the office, continuous masking in all common areas will help to reduce the risk of exposure to COVID-19.

Contact your family physician if you would like to be referred to LBD PCN programs and services. If you have any questions about the relaunch plan, our Executive Director would be happy to take your call at 780-986-6624.

We look forward to seeing you back in our office.

For the latest COVID-19 updates, visit